This article will explain how to create your user account to get you Hustling 🎉
All user accounts in Hustle require an email and a phone number. For security reasons we require that you verify both in order to complete your account set up.
NOTE: No one you message will ever see this phone number. We mask your number with a local area code determined by an administrator to secure your privacy 🙌
The signup process is different depending on whether you want to sign up with your mobile phone number or some other landline number. Below we'll walk through both!
NOTE: If you already have a Hustle account, you will not receive a security code when an administrator adds you to a new group or organization. Your new workflows will simply show up in your agent portal.
Creating a User Account with your Mobile Phone 📱
1) First, when your admin adds you as a user, you will receive a text from Hustle which contains a link to the mobile-optimized sign-up page. Tap the link to visit the page on your mobile device. You can also enter the URL, web.hustle.life/signup, to visit the page on your browser.
2) You will be prompted to enter an email for your username as well as create a password for your account.
NOTE: Passwords must meet the following requirements
3) Next you'll be asked to verify the email you just entered. Head to your inbox, you should see an email waiting for you from Hustle. If you don't see it right away, be sure to check your spam or junk folders just in case!
4) After you verify your email, you'll then be prompted to verify your phone number. Again, you can also enter the URL, web.hustle.life/signup, to visit the page on your browser. On the sign up form, you'll enter the phone number associated with your account as well as confirm a security code specific to your account. Once complete you'll be able to use Hustle from your browser by going to web.hustle.life/login.
The next step is optional and only necessary for folks who want to Hustle from our Mobile App 😃
5) To use Hustle on your mobile device, click on the appropriate app store link and you will be taken directly to the app download page. After you download the app, just login with your email and password and you're ready to Hustle 😎
Creating a User Account with your Landline Phone ☎️
1) First, when your admin adds you as a user, you will NOT receive a text from Hustle on your landline phone. You must go to the following URL to create your account: web.hustle.life/signup
2) You will be prompted to enter an email for your username as well as create a password for your account.
NOTE: Passwords must meet the following requirements
3) Next you'll be asked to verify the email you just entered. Head to your inbox, you should see an email waiting for you from Hustle. If you don't see it right away, be sure to check your spam or junk folders just in case!
4) After you verify your email, you'll then be prompted to verify your phone number. On the sign up form, you'll enter the phone number associated with your account as well as confirm a security code specific to your account. Once complete you'll be able to use Hustle from your browser by going to web.hustle.life/login.
The next step is optional and only necessary for folks who want to Hustle from our Mobile App 😃
5) To use Hustle on your mobile device, click on the appropriate app store link and you will be taken directly to the app download page. After you download the app, just login with your email and password and you're ready to Hustle 😎
Frequently Asked Questions
Still didn't receive an invite SMS?
Contact your organization administrator. Ask them to double check that they have added your correct phone number, and ask them to resend the invite.
NOTE: Admins can copy and send the security code to agents directly. To see how, you can view the article here.
If either option doesn't work, contact us at support@hustle.com with your name, organization name, and phone number.
NOTE: If you already have a Hustle account, you will not receive a security code when an administrator adds you to a new group or organization. Your new workflows will simply show up in your agent portal.
Still didn't receive a verification email?
If it's been a few minutes and you haven't seen the email come in your inbox, junk or spam folders contact us at support@hustle.com with your name, organization name, phone number and email associated with your account and we can help you out 🙌
See an "invite is invalid" message?
Confirm that you entered the security code correctly. On a mobile device, it may be easier to copy it from the text and paste it into the field. If it has been over 72 hours since your admin sent your code, they will need to resend a new fresh code for you to create your account.
If that doesn't work, contact support@hustle.com with your name, organization name, and phone number.
No Security Code when verifying your phone number?
If for some reason you do not see your security code autofilled in the space provided when verifying your phone number, no worries! Contact your admin and they can share it with you separately offline. Security codes are valid for 72 hours.
Account information is incorrect?
Ask your organization administrator to double check and edit the information they have entered for your account. You can direct them to this help page for more information on how to do this.