Have you already been invited to join Hustle by an Admin? If so, and you’ve already entered your security code and set up your account, there’s something else going on.
There could be a few reasons, but it’s most likely you’re accessing the app from the wrong portal.
Are you an Agent, Volunteer, Canvasser, or just hopping in to help text bank? You ought to be accessing the Agent Portal at https://web.hustle.life/.
What about an Admin or Organizer of an entire group and will be helping set up others to use Hustle? Then you’ll be accessing http://admin.hustle.com/, but there’s something else that needs attention first.
If you get the spinning wheel at login from http://admin.hustle.com/, try these steps next:
- Make sure you’ve completed the security code authentication from whomever introduced you to Hustle.
- Try logging into the Agent portal first at https://web.hustle.life/, or through the mobile app for Android or iOS.
- You may need to clear your cache. (More information on how to do this can be found here: http://www.refreshyourcache.com/en/home/.) Saved login information can sometimes disturb a new attempt to login because it’s referencing older login points and needs a fresh set of authenticated credentials.
Still getting the loading screen? Email firstname.lastname@example.org and include the URL of the page you’re trying to access.