Running your first text bank or even your twenty-first text bank can be challenging! The best way to determine if your text bank is going well is to identify what success looks like from both the perspective of the coordinator and of the agents sending out text messages for your organization. This article will outline the online resources that Hustle provides folks who are running their first text bank!
With years of experience and training, our Client Success team has created the Train-the-Trainer Toolkit to enable Hustle users to successfully run a text bank. This toolkit outlines what is needed in preparation for, during, and following training. This includes a deck that can be co-branded so you can train agents to use Hustle effectively and videos demonstrating how to use both the web and mobile application.
The Train the Trainer Toolkit includes the following:
- Agent Web App Demo
- Agent Mobile App Demo
- Hustle Trainer Guide
- Hustle Text Bank Deck
- Hustle Text Bank planning Guide
- Text Banking and Logistics Guide
NOTE: Be sure to make copies of the decks and guides to ensure that you can make any edits as needed.
With all of those resources at your fingertips, you are ready to get out there and start making a change within your community! Hustle on!