Just signed up to be a Hustle Agent but not sure what the next steps are? This article will cover how to get Hustle downloaded on your phone, how you access your workflows to send messages, and how to collect data about your Contacts in Hustle!
Hustle is an invite-only platform which means you must be invited by a current Hustle Admin to be granted access to the tool. Once your Hustle Admin adds you as an Agent, you will receive a text message that will walk you through the steps of downloading the Hustle App.
A workflow is the task for you to send the text messages about. There are two different types of workflows in Hustle, the reply workflow and the to do workflow. Initial messages are sent out via the to do workflow and all replies are handled in the reply workflow:
Once you’ve selected your workflow, all you need to do is press ‘Send’:
Once you’ve messaged all your Contacts, Hustle is going to stop you and let you know if folks are replying back to you! Always be sure to take the time to respond to your Contacts once they start writing back to keep your engagement rate high:
Collecting responses in Hustle is as easy as pressing ‘Send’! Simply select the response from the buttons at the bottom of the screen and the pre-populated script will appear in the text box:
If your Contacts respond with a question you’re not sure about, click on the chat bubble icon to open up your Additional Response Scripts, which is additional information added into the tool by your Admin:
Sometimes people will not want to be contacted via text message and they may request to be opted out. For those Contacts, click ‘Opt Out’ in the top right corner and choose an Opt-Out reason, if there is one (sometimes there may not be one and that’s okay!):
And that’s it! You’re set to start texting folks! Be sure to check out our Best Practices Guide for additional tips and tricks!