Hustle Admin Panel

General Settings

• How do I enable hours of operation?

Goal Management & Performance

• How do I view goal performance and conversations?

Admin 101

• Admin Quickstart Guide
• Group, Agent & Contact Limits
• [Feature Update] First Come, First Serve for replies
• Area Code Provisioning
• Check out the Hustle Admin Guide
• Glossary of Hustle Terms

Organizers

• How do I reassign contacts to a different agent?
• How do I remove an agent?
• How do I add an admin with organization-level access?
• How do I add a group level admin?
• How do I add and invite agents to a group?

Contacts & Importing

• How do I upload my contacts to Hustle?
• How can I check on Hustle's uptime web performance?
• How do I use contact search?
• How do I assign contacts to Agents?
• How do I use the Bulk Importer to upload contacts?

Scripts

• How do I create response scripts on my web or mobile app?
• How do I create response scripts for my agents?
• How do I create a script with an attached photo or GIF?

Tags & Custom Fields

• How can I record an opt-out reason?
• Tracking Success in the Legislative Contact Goal
• What are the different levels of tag visibility?
• How do I create a custom field?
• How could I use the "targeting" custom field?
• How could I use tags?

See all 8 articles

Exports

• How do I export data from groups and goals?
• How do I export data from my organization?
• How do I export organization data via AWS Amazon S3?