This article will explain how agents can create their own supplemental response scripts on the Hustle mobile or web apps. These response scripts are only visible to that agent and can be used across all their workflows.
To learn how to create a response script that is specific to a goal and available to everyone on your team, see How do I write scripts?
For more ifnormation on how to text using Hustle, see:
Skip to:
Adding a New Response Script in Web App
Adding a New Response Script in Mobile App
Editing and Removing Response Scripts
Adding a New Response Script in Web App
- In the conversations tab, click on the speech icon on the bottom left corner.
- Tap the + icon on the bottom right hand corner to add a new response script.
- From there, you can edit, then add an entire script.
- You can now select that script from the script pool by clicking on the speech icon once again.
Adding a New Response Script in Mobile App
- In the conversations tab, click on the speech icon on the bottom left corner.
- In the next window, tap on the + icon.
- Enter your new script!
- When you are ready, press Done.
- Now that it's saved, tap on the speech icon to use your new script!
Editing and Removing Response Scripts
On the Web App, Click on edit to edit an existing script. To delete an existing script, click on remove.
On both iOS and Android apps, you will need to swipe left on the script to reveal edit and remove options. Once tapping remove, you'll need to confirm the deletion. It will no longer show in your list of available scripts.