How do I export data from Hustle?

This article provides instructions on how to export your Hustle data. This data includes leads, messages, and lead actions.

Admins can download three types of exports from different levels of Hustle: 

• Goals: 
  • Actions: All of the lead actions (Yes/No etc.) recorded in an individual goal.
    
    
• Groups: These exports include data recorded by individual groups: 
  • Actions: All of the lead actions (Yes/No etc.) recorded in an individual group.
  • Messages: Every inbound and outbound message in the group with their associated data including which agent sent the message, the time the message was sent, et al.
  • Leads: Every contact that's been added to the group including their associated data like custom fields and active tags.

• Organizations: These exports include data from every group and broadcast in the organization:
  • Actions: Every lead action recorded in every goal launched in every group within the org.
  • Messages: Every inbound and outbound message from every group in the organization with their associated data including which agent sent the message, the time the message was sent et al.
    
  • Leads: Every contact in every group including their associated data like custom fields and active tags
  • Broadcast Messages: Every message that has been sent and received from broadcasts and the inbox with additional data like which admin sent the message, the time the message was sent and external IDs of leads (integration ids).

The Actions, Messages, and Leads export from the Group and Org exports have the same columns and vertical order. (i.e. the org. action exports have the same columns as the group actions, etc.) The Broadcast Message export does not share the same fields and field order as the other Group and Org exports.

What level of exports you'll download depends on how much data you need:

• Exports from the group level will be smaller since they'll only contain information from an individual group. 
• Exports from the organization level will be larger since they'll include data from every group,  broadcast, and inbox message in the org.

Note: Hustle data gets exported as a .gz or .zip file. For instructions on how to unzip a .gz or .zip file to get a CSV file that has your Hustle data, see https://www.wikihow.com/Extract-a-Gz-File.

Skip to:

• How do I export data from goals?
• How do I export data from groups?
• How do I export data from an organization?
• How do I export Hustle account data?
• How do I read the data in Hustle exports?

How do I export data from goals?

The only data you can export from a goal are the lead actions that have been recorded in the goal. For more information about lead actions, see What are lead actions?

To export the lead actions from a goal, from the admin panel:

1. Click Groups on the left side of the admin panel > name of the group you want to export data from.
2. Click the goal options menu next to Edit > Export data. 

Note: All of the action types will correspond to the specific Goal in question. For example, for an Invite to Event goal, the action types will either be “rsvp_attending” or “rsvp_not_attending” but the agent who is recording the responses will simply choose from “Yes” or “No” for all Goal types.

How do I export data from groups?

To export the data collected in an individual group:

1. From the admin panel, click Groups and the name of the group whose data you'd like to export. 
2. Click on the Group Exports tab.
3. Click Update/Run Export.

   Note: Depending on the amount of data, it can take up to 20 minutes to generate Group exports. Admins can refresh the page to see if exports are ready to download.

   
4. After some time, your group's export will be ready. Click one of the blue links to download the associated export.
   • Click [zip] to download the export in a .zip file
   • Click [gz] to download the export in a .gz file

You can then download one or all of the files listed:

• Actions: Every lead action that has been recorded for every goal in the group including additional data about the contacts that took those actions like external (VAN) IDs.
• Messages: Every message that has been sent and received in the group with additional data like which agent sent the message, the time the message was sent and external (VAN) IDs.
• Leads: Every lead (contact) in the group with additional data like custom fields, active tags, and external (VAN) IDs.
  • Please note that only active tags are exported; deleted tags do not appear in exports.

Note: If you're on the Contacts tab, you can click on the Export button to quickly jump to the Group exports tab.

How do I export data from an organization?

To export organization data from an organization:

1. From the admin panel, click Exports from the organization menu. 
2. Click Update Export at the top.  

   Note: Depending on the amount of data, it can take up to 20 minutes to generate Org exports. Admins can refresh the page to see if exports are ready to download.

   
3. After some time, your organization’s export will be ready. Click one of the blue links to download the associated export.
   • Click [zip] to download the export in a .zip file
   • Click [gz] to download the export in a .gz file

You can then download one or all of the files listed:

• Actions: Every lead action that has been recorded for every goal in the organization including additional data about the contacts that took those actions like external IDs of leads (integration ids).
• Messages: Every message that's been sent and received in the organization with additional data like which agent sent the message, the time the message was sent, and external IDs of leads (integration ids).
• Leads: Every lead (contact) in the organization with additional data like custom fields, active tags, and external IDs of leads (integration ids).
  • Please note that only active tags are exported; deleted tags do not appear in exports.
• Broadcast Messages: Every message that has been sent and received from broadcasts and the inbox with additional data like which admin sent the message, the time the message was sent and external IDs of leads (integration ids).
  • Please note the broadcast messages export is only available for organizations with broadcast enabled. 

Click the Refresh button next to Start export to easily see when you can request a new org export. An org export can only be requested once per hour. 

How do I export my Hustle account data?

From the Account Overview > Members tab, Account Admins can export a CSV of Account Admins, Organization Admins, or Group Admins using the Export button on the right. 

Hustle’s Account Level S3 Exports provide clients their Hustle data in a convenient format that must be accessed programmatically via Amazon Web Services Simple Storage Service, or S3 for short. For more information see How do I export my Hustle account data?

How do I read the data in Hustle exports?

For more detail about the information in the different exports, see Hustle admin exports dictionary.